HZZG understands that wheel loaders and forklifts are vital for a variety of applications, from construction sites to landscaping projects. To keep these machines running smoothly, HZZG offers a comprehensive after-sales service, including:
Scheduled maintenance: HZZG offers scheduled maintenance services. After we sell you a loader, we will tell you exactly how much time you should spend on preventive maintenance, how to change the oil, oil filter, and fuel filter, to ensure your wheel loader is running at peak performance. This proactive approach helps prevent costly breakdowns and extend the life of your equipment.
Quick response team: If a breakdown occurs, HZZG has a dedicated quick response team. Our sales staff will proactively contact the customer and report the problem to the after-sales department, which will inspect and respond, ready to resolve the problem in a timely manner. This minimizes downtime and keeps businesses productive.
Spare Parts Availability: HZZG has a wide range of original spare parts for wheel loaders and forklifts. We carry a tool box with our forklifts and loaders. In addition to basic tools, we also provide customers with air filters, diesel filters and oil filters to ensure that customers can quickly replace spare parts without compromising quality.
Technical Assistance: HZZG’s technical support team can help customers solve any problems or concerns about forklifts and wheel loaders. If your machine has major quality problems, we can exclude technicians from on-site repairs. We are responsible to our customers.
In short, cooperation is just the beginning, and HZZG will serve customers endlessly!
